Fees & Scheduling

Fees & scheduling.

Fees are posted below in USD, with VND equivalents for patients in Vietnam. We do not bill insurance directly, but provide itemised receipts suitable for submission to international insurance carriers. Payment is collected at the time of service.

Now accepting appointments

International consultations are open. Clinic opening 2027.

Online booking is open for expert opinion appointments with Dr. Allison, including for patients in Vietnam. In-clinic appointments in Hà Nội begin with our official opening in 2027.

Dr. Allison Therapy Cancellations Insurance

Dr. Allison

Psychiatric appointments

Dr. Allison is licensed in both Vietnam and California. Before our official opening in 2027, he is available online for international expert opinion at the rates below — including for patients in Vietnam. For patients elsewhere, see rates for other locations. Fees are listed in USD with VND equivalents.

Standard 50 min · follow-up, ongoing care & straightforward new presentations $190 / 5,000,000 VND USD · VND
Extended 90 min · complex presentations, or appointments involving both child & parent $304 / 8,000,000 VND USD · VND
Before our opening: Appointments are offered online as independent expert opinion, alongside your local physician’s care. For urgent needs, please contact local emergency services.
From our 2027 opening: In-person appointments at Westlake Psychiatry, D4-1, Khu Đô Thị Ciputra, Phú Thượng, Hà Nội, and telehealth by secure video for patients located in Vietnam.
Rate increase effective 1 January 2027: Standard will be $200 / 5,300,000 VND, and Extended will be $320 / 8,500,000 VND.

Psychotherapy

Psychotherapy with our clinicians

Ongoing talk therapy with our psychotherapists in Hà Nội. Rates are shown when you schedule.

Thomas Westphal, LMSW Psychotherapist · English Schedule an appointment →
Nguyễn Ngọc Ánh Psychotherapist · Vietnamese & English Schedule an appointment →

We provide an itemised receipt (superbill) for insurance submission. If that isn’t an option for you and cost is a barrier, please write to us to ask about a rate adjustment.

Cancellation Policy

Appointments & cancellations

Your appointment time is reserved exclusively for you. A valid credit card is required to hold all appointments.

All Appointments 24 hours notice required to cancel or reschedule 24 hrs
Late cancellations and missed appointments are subject to a cancellation fee — there are no exceptions. Please arrive a few minutes early; appointments begin and end at their scheduled time. Arrivals more than 20 minutes late will be asked to reschedule.

Insurance & Reimbursement

Insurance & superbills

We do not bill insurance directly. Upon request we provide an itemised receipt (superbill) suitable for international insurance reimbursement.

The superbill contains all information required by international insurance carriers for direct reimbursement claims, including diagnosis codes, procedure codes, and provider credentials. We recommend contacting your insurer before your first appointment to confirm your out-of-network psychiatric benefits.
For your insurer: Dr. Allison is a US physician — UCSF-trained, board-certified by the ABPN, and licensed in California (No. A118576) — providing international psychiatric opinions and California telehealth.
VAT invoices: Prior to our official opening for clients in Vietnam, we are unable to provide VAT invoices, which may be required for reimbursement.
Self-pay: Fees reflect a self-pay discount.

Existing patients

If you have previously seen Dr. Allison and wish to continue care, please write to us directly so we are aware of your timeline and near-term needs. Patients in California and international patients can also book online.

Westlake Psychiatry does not offer emergency or walk-in services. If you require urgent psychiatric care, please visit our resources page.